Returns & Refunds policy
Last Updated: June 2026
At Owl Bloom Studio, each pair of earrings is carefully handcrafted. We want you to love your purchase.
Returns
Due to the nature of handmade jewelry and for hygiene reasons, we do not accept returns or exchanges on earrings unless the item arrives damaged or defective.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with:
Your order number
A description of the issue
Photos of the item
We will review the request and provide a replacement or refund when appropriate.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Order Cancellations
Orders may be canceled within 24 hours of purchase. Once an order has been prepared or shipped, it cannot be canceled.
Shipping
Shipping costs are included in the listed product price unless otherwise stated.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail owlbloomstudio@gmail.com